FAQ's

1. What is tirthKart?

tirthKart is a spiritual and travel platform dedicated to Varanasi (Kashi). We help devotees and travelers experience the essence of the holy city through boat rides, guided tours, temple rituals, and online puja services.

2. Can I book a boat ride in Varanasi through tirthKart?

Yes, you can book sunrise and sunset boat rides on the Ganga directly through our platform. Our boats are safe, well-maintained, and guided by experienced locals.

3. Do you provide online puja services?

Yes, tirthKart offers live-streamed and remote puja services. You can book rituals like Ganga Aarti, Rudrabhishek, and other temple offerings even if you cannot be physically present in Kashi.

4. How do I book temple rituals in Kashi?

Simply visit our “Puja Services” section, select your ritual, choose your preferred date, and complete the booking. Our team coordinates everything with temple priests and ensures smooth arrangements.

5. Can international devotees book services on tirthKart?

Absolutely. tirthKart is designed for both Indian and international devotees. Online puja services, prasad delivery, and guided tours can be booked from anywhere in the world.

6. What types of tours do you offer in Varanasi?

We offer spiritual tours covering famous temples, ghats, Sarnath, cultural experiences, and food walks. Our guides share deep insights into Kashi’s traditions and heritage.

7. Do you provide accommodation in Kashi?

Yes, we partner with hotels and dharamshalas in Varanasi to offer comfortable stays near temples and ghats, tailored to both pilgrims and travelers.

8. How is payment handled on tirthKart?

Payments can be made securely online using credit/debit cards, UPI, net banking, and international payment gateways. All transactions are encrypted and safe.

9. Can I get prasad delivered to my home?

Yes, tirthKart provides prasad delivery from selected temples in Varanasi. After your booked puja is completed, the prasad is packed and shipped to your registered address.

10. What support does tirthKart provide if I have issues with my booking?

Our customer support team is available 24/7. You can reach out via email, WhatsApp, or our helpline for assistance with bookings, changes, or cancellations.